We're Here to Help
Browse the helpful FAQs below, or reach out to us by phone, text or email.
We're Here to Help
Browse the helpful FAQs below, or reach out to us by phone, text or email.
Credit Score
See all Credit Score FAQsCredit Cards
- How do I report my card lost or stolen?
- What do I do when my card is declining a transaction?
- How can I access my card account?
Savings Accounts
See all Savings Accounts FAQsLoans
See all Loans FAQsMembership
- What is a credit union?
- How do I become a member of BR Telco?
- What are your membership requirements?
Checking Accounts
- How can I check my balance?
- How do I enroll in eStatements?
- How do I get 4.00% APY on my Premier Interest checking account?
Scholarship Program
See all Scholarship Program FAQsBusiness Partners
- What is expected of my company as a Business Partner?
- Does my company need to bank with Telco to be a Business Partner?
- How do my employees join the credit union?