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Visa Credit Card FAQs

You’ve got Visa Credit Card questions, and we’ve got answers.

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No, but we offer something even better – low interest rates all the time, no balance transfer or annual fees, and no confusing promotional periods. With Baton Rouge Telco you get the best rates and benefits all of the time.

APR rates for Visa Credit Cards are determined by several factors, including your credit score, monthly income, and debt repayment history.

You can contact your nearest Baton Rouge Telco branch to learn more.

Yes. But the good news is that becoming a member is easy, and it comes with many incredible benefits. So apply online today! We’d love to have you as a member.

Applying for a credit card is easy too. You can do it online or in-person at one of our many Baton Rouge Telco branches.

We’ll need your name, address, Social Security number, income, and monthly household expenses to apply for a Visa Credit Card.

You can contact us online, in person, or by phone at 225.924.8900.

We can instantly issue a card for you. That’s great, right? So you can walk out with your new card the same day if you visit any of Baton Rouge Telco branches.

Manage your card on the go with free 24/7 account access and mobile and online banking.

You can also link all your Telco accounts together for easy, all-in-one management. Make payments, transfers, and more in one place.

Yes! Contactless payment systems are available with Baton Rouge Telco’s Visa Gold Credit Cards. Call 225.924.8900 at option 2 to verify your connectivity.

Zero. Zip. Nada. We offer no-fee balance transfers for all of our cards.

Sure. To add someone to your account, we’ll need their personal information like name, address, and Social Security number.

Contact us online, in person, or by phone at 225.924.8900, and we’ll be happy to help.

Yes. Once you have the supporting documentation, like a new Social Security Card and/or updated government ID, you can come in to see us at any branch location to make the change.

We have updated our card restrictions to be more travel friendly for our cardholders. What this means is that if you did not provide travel information to us, and your card is used properly at a terminal (chip inserted at chip terminal) then your card should not decline regardless of your location within the U.S. If traveling out of the country (international travel), travel notes are highly recommended at this time. To provide travel information you can email [email protected], send secure message via online banking, or contact the credit union.

Yes! If traveling out of the country (international travel), travel notes are highly recommended at this time. Just let us know before you go so we can remove the automated fraud protections from your account. You can do this quickly and securely by logging into your Online Banking account.

Contact us at 225.924.8900 right away if your card is lost or stolen. We’ll be able to cancel that card and reissue a new one.

If you believe that there has been unauthorized activity on your Visa Credit Card, please contact the Baton Rouge Telco fraud center at 225.924.8900.

You’ll get provisional credit for disputed transactions in 3 – 5 business days from when you notified us of the transaction.

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Additional Visa Credit Card Questions?

To learn more about our Visa Credit Cards, visit our credit card page or contact us today.

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