Activate Your Card and Change/Update PIN
Call 800.290.7893 (within US) or 206.624.7998 (outside US).
Pay Your Bill
Cardholder Assistance Line for VISA® Credit or Debit Card
Call 800.547.2853 after 4:30 p.m.
Report a Lost or Stolen Card
Call 888.297.3416 to report your card lost or stolen.
To protect our members, Telco uses a monitoring service that tracks all member accounts for unusual transactions. When we know you’ll be making a purchases in another state or country, we can cancel any automated fraud protection measures from disrupting your trip. Log into Online Banking to contact us securely with your travel plans.
You will receive provisional credit for disputed transactions in 3 – 5 business days from the date it was received by the Credit Union.
Cash Back rewards are deposited automatically to your savings account every month! Don’t worry about requesting a check, logging in to claim anything, or jumping through hoops. We do the work for you!
Yes! Apple Pay is available for our debit and credit cards. If you receive a notification that verification is needed, please call 225.924.8900, Option 2, to speak to one of our Card Services representatives.