Activate Your Card
Click www.activatemycards.com or call 800.411.6390
Pay Your Bill
Transaction Assistance Line
Declined after hours? Call 888.526.0404 or 206.352.4959 outside the U.S. for assistance.
Report a Lost or Stolen Card
Call 800.682.6075 or click www.reportmycards.com to report your card lost or stolen.
Fraud Prevention Service
More information about our Fraud Prevention Service.
Traveling out of state?
If you are traveling out of state, let us know. To protect our members, Telco uses a monitoring service that tracks all member accounts for unusual transactions. When we know you’ll be making purchases in another state or country, we can cancel any automated fraud protection measures from disrupting your trip. Log into Online Banking to contact us securely with your travel plans.
You will receive provisional credit for disputed transactions in 3 – 5 business days from the date it was received by the Credit Union.
Cash Back rewards are deposited automatically to your savings every quarter! Don’t worry about requesting a check, logging in to claim anything, or jumping through hoops. We do the work for you!
Yes! Apple Pay is available for our debit and credit cards. If you receive a notification that verification is needed, please call 225.924.8900, Option 2, to speak to one of our Card Services representatives.