FAQs: Lost, Stolen, or Fraudulent Visa Credit Card Activity

You’ll get provisional credit for disputed transactions in 3 – 5 business days from when you notified us of the transaction.
If you believe that there has been unauthorized activity on your Visa Credit Card, please contact the Baton Rouge Telco fraud center at 225.924.8900.
Contact us at 225.924.8900 right away if your card is lost or stolen. We’ll be able to cancel that card and reissue a new one.

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