FAQs: General Visa Credit Card Questions

Yes. Once you have the supporting documentation, like a new Social Security Card and/or updated government ID, you can come in to see us at any branch location to make the change.
Sure. To add someone to your account, we’ll need their personal information like name, address, and Social Security number. Contact us online, in person, or by phone at 225.924.8900, and we’ll be happy to help.
There are no fees with balance transfers for all of our cards.
Yes! Contactless payment systems are available with Baton Rouge Telco’s Visa Gold Credit Cards. Call 225.924.8900 at option 2 to verify your connectivity.
Manage your card on the go with free 24/7 account access and mobile and online banking. You can also link all your Telco accounts together for easy, all-in-one management. Make payments, transfers, and more in one place.

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