FAQs: Certificates & IRAs

Certificates that have matured will automatically renew for the same term at the new APY if we are not notified in advance. However, you have a 10-day grace period to close, withdraw funds, or transfer to a new certificate after maturity. This can be done by phone, in person, or by secure chat.
When opening your new certificate, please indicate that you wish to receive monthly dividend checks. Checks are cut and mailed on the first business day of the month to your address in our system.
Dividends are paid monthly to your certificate account on the last day of the month, when compounded, or transferred monthly to other share accounts of your choosing.

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