FAQs: Certificates & IRAs

Certificates that have matured will automatically renew for the same term at the new APY if we are not notified in advance. However, you have a 10-day grace period to close, withdraw funds, or transfer to a new certificate after maturity. This can be done by phone, in person, or by secure chat.
We no longer offer the option for members to receive a paper check for dividend payments. All dividends will be electronically deposited into your designated account.
Dividends are paid monthly to your certificate account on the last day of the month, when compounded, or transferred monthly to other share accounts of your choosing.

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