Access Your Account
Looking for your account information without visiting a branch? Find out how to stay in touch, make payments on the go, get alerts and more.
Lost or Stolen Card
Monday – Friday, 8am – 4:30pm: (225) 924-8900 option 3
Afterhours: (800) 682-6075
All Telco locations can instantly issue a new credit or debit card.
Transaction Assistance Line
If your Visa® credit or debit card gets declined after-hours (evenings, weekends, or holidays), contact (888) 526-0404 or (for collect calls outside the U.S.) (206) 352-4954 for assistance.
Need a New PIN?
(225) 924-8900 option 2 – $5 fee is applied with new PIN issues
Although we offer fee-free checking and share accounts, there are some incidental fees associated with your membership, if applicable.