Access Your Account
Looking for your account information without visiting a branch? Find out how to stay in touch, make payments on the go, get alerts and more.
FAQsVideo Tutorial Library
Lost or Stolen Card
Monday – Friday, 8am – 4:30pm: (225) 924-8900 option 3
After hours: (800) 682-6075
All Telco locations can instantly issue a new credit or debit card.
Transaction Assistance Line
If your Visa® credit or debit card gets declined after-hours (evenings, weekends, or holidays), contact (888) 526-0404 or (for collect calls outside the U.S.) (206) 352-4954 for assistance.
Need a New PIN?
(225) 924-8900 option 2 – $5 fee is applied with new PIN issues
Although we offer fee-free checking and share accounts, there are some incidental fees associated with your membership, if applicable.
At Baton Rouge Telco, we wish to provide a positive experience to all of our members, and to promote accessibility, diversity and inclusion. We are committed to providing a continuously improving website that is accessible to the widest possible audience. We strongly believe in making our website accessible for all users, and feel we have achieved this through AA standards set by WCAG 2.0. We also offer a high-contrast toggle option for each page on our site that can be found in our header and footer.
If you are using a screen reader or other auxiliary aid and are having problems using this website, please feel free to submit a message to us using our contact form. If you are unable to submit a contact form or would like to reach out to us by phone, please call us at 800-634-3044.