MANDI

Managing your account with MANDI is fast and easy.

Access MANDI (Member Assistance Night and Day Information) Audio Response System by calling (225) 927-0581 or (800) 553-0580.

MANDI commands

To Sign On to Your Membership Enter 1

Enter Member Number followed by the # Sign

Select from the following:

1 - Account & loan inquiries      
  1 - Account balance inquiries    
    1 - Savings  
    2 - Checking  
    3 - Other  
  2 - Account history    
    1 - List of deposits  
    2 - List of withdrawals  
    3 - Dividends earned YTD  
    4 - List of all activities  
  3 - For cleared checks    
    1 - List of cleared checks  
    2 - Specific checks cleared  
  4 - Loan inquiries    
    1 - Loan balance & payment amounts  
    2 - Loan interest YTD  
2 - Payments transfers & withdrawals      
  1 - Make a loan payment    
    1 - Payment from savings  
    2 - Payment from checking  
    3 - Payment from another account  
    4 - Payment from a loan advance  
  2 - Make a transfer    
    1 - Savings to checking  
    2 - Checking to savings  
    3 - Select savings account for transfer  
    4 - LOC/Credit card to a specific account transfer  
  3 - Cross-member transfers    
    1 - Transfer to membership  
      1 - Account to account
      2 - Account to loan
    2 - Transfer from your membership  
      1 - Account to account
      3 - Account to loan
  4 - Check withdrawal    
    1 - Savings to be mailed  
    2 - Other account to be mailed  
    3 - Savings to be picked up (Wooddale Office)  
    4 - Other account to be picked up (Wooddale Office)  
3 - Other accounts activity      
  1 - To go to a different membership    
  2 - To change your access code    
  3 - For stop payment    

Special MANDI Instructions

When prompted to enter your member number, your member number is your account number.

When entering dollar amounts, it is not necessary to use decimal points. (For example: if you want to enter the amount $250.00, you would enter 25000#.)

Some phones may require you to enter the # sign twice.

List of Account and Loan Numbers to Use with MANDI

  • Regular Shares (Savings) 1
  • Share Draft (Checking) 2
  • Christmas Club 6
  • All Star Savers 8
  • Special Savings 9
  • IRA 11
  • Money Market 15
  • Share Certificate 16, 17, ...
  • VISA Loan Number 141

Check your latest statement for your loan suffix numbers.