Senior Member Service Representative – Hammond Branch

We are currently searching for a Senior Member Service Representative (Head Teller) to join our team in our Hammond location. If this sounds like you, we’d love to chat!

Job Description

  • Receives and processes member financial transactions, including deposits, withdrawals, transfers and loan payments.
  • Schedules, coaches, and monitors the work of other tellers and coordinates teller activities.
  • Monitors department activities for compliance with established policies and regulations. Takes action to resolve any out of compliance issues.
  • Identifies opportunities and cross sells/ offers products and services to members.
  • Balances daily transactions and verifies cash totals for cash drawer, vault, and ATM. Investigates and resolves out-of-balance situations.
  • Directs and receives member telephone calls.
  • Greets members in a welcoming manner and assists them with account and/or credit union information via phone, email, in person, live chat etc.
  • Demonstrates the Credit Union’s Core Values (Service, Solutions, Adaptability, Respect and Accountability).

Requirements

  • Two to five years of similar or related experience.
  • Full-time hours of 7:45 am – 4:45 pm, Monday through Friday.
  • Position is located at our Hammond Branch (1115 W. University Ave., Hammond, LA)

Think you have what it takes to join a great team?  Complete the application below.