Member Service Representative – Airline Branch

We are currently searching for a Member Service Representative to join our team in our Airline location. If this sounds like you, we’d love to chat!

Job Description

  • Receives and processes member financial transactions, including deposits, withdrawals, transfers,
    and loan payments.
  • Balances daily transactions and verifies cash totals. Investigates and resolves out-of- balance
  • Greets members in a welcoming manner and assists them with account and/or credit union
    information via phone, email, in person, live chat, etc.
  • Identifies opportunities and cross sells/offers products and services to our members.
  • Directs and receives members telephone calls.
  • Demonstrates the Credit Union’s Core Values ( Service, Solutions, Adaptability, Respect, Accountability).


  • Six months of similar or related experience.
  • Full-time hours of 8:00 am – 5:00 pm, Monday through Friday. Some Saturdays are required.
  • Position is located at our Airline Branch (13404 Airline Highway, Baton Rouge, LA).

Think you have what it takes to join a great team?  Complete the application below.