We are currently searching for a Front Desk Member Service Representative to join our team at our Watson location. If this sounds like you, we’d love to chat!
Up to $24.50/hour in base+incentives!!!!
- Receives member telephone calls. Works with members to troubleshoot and resolve member inquiries.
- Greets members in a welcoming manner and assists them with account and/or credit union information via phone, email, in person, live chat, etc.
- Keeps track of walk-in members. Ensures that members are helped in a timely manner.
- Identifies opportunities and cross-sells/offers products and services to members.
- Performs file maintenance and account changes as needed.
- Demonstrates the Credit Union’s Core Values (Service, Solutions, Adaptability, Respect and Accountability).
- One to three years of similar or related experience.
- Full-time hours of 8:00 am – 4:30 pm, Monday through Friday.