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FREE E-Statements Offer Convenience and Security Retrieve your monthly statements online from the comfort of your home or anywhere you have access to the internet. Whether you want to save time, save a tree, or just get organized, E-Statements are the answer. An E-Statement is an electronic version of your regular monthly or quarterly statement. Rather than receive a paper statement in the mail, you are sent an email notifying you that your E-Statement is ready for viewing. Please note that if you choose to receive your statements electronically, you will no longer receive paper copies via traditional mail. Why use E-Statements?  With E-Statements, you gain more flexibility and security in managing your accounts. E-statements are a safe, convenient, and FREE option. They allow you to view, print and or save your account statements. Allows access to current and previous statements. E-Statements are ready earlier than mailed paper statements. Your E-Statements are protected with secure encryption technology. You have the choice to cancel E-Statements at any time. And, best of all --- it's FREE for all members!How do you register? It's easy! Click here to activate your E-Statement account today! Then, click on the "Sign Up" button towards the bottom of the page. This is where you will provide us with your information and then click on the “AGREE” button at the bottom of the page. You will receive an e-mail confirming that we have received your sign up information. ATM/Check Card (TELEMAX) With our TELEMAX ATM card you can access your account to verify balances, transfer funds or get cash 24 hours a day, 7 days a week worldwide at ATMs in the Plus and Pulse networks. The TELEMAX card is also a VISA check card, the card that works like a check! Use your Telco TELEMAX VISA check card to purchase groceries, gasoline, or merchandise. The money will come directly from your checking account. To apply for our TELEMAX card simply print out and complete the TELEMAX application. Once you have completed and signed the application, you may fax, mail or bring your application to the credit union. Qualified members will receive their card(s) in 10 - 14 business days.
Audio Response Service (Cindy) Transacting your financial business through Cindy is easy, instantaneous, and a real time saver! You can bypass waiting to talk to a member service representative by calling directly to Cindy at (225) 927-0581 or 1-800-553-0580. Using a touch-tone telephone and a few simple commands, Cindy allows you to handle most of your credit union business.
Inquiries
Transfers
Withdrawals
Special Transactions Special Cindy Instructions When prompted to enter your member number, your member number is your account number. When entering dollar amounts, it is not necessary to use decimal points. (For example: if you want to enter the amount $250.00, you would enter 25000#.) Some phones may require you to enter the # sign twice.
List of Account and Loan Numbers to Use with Cindy
Check your latest statement for your loan suffix numbers. Bill Payment enables you to pay your bills through your personal computer. You can schedule one-time or recurring payments. These payments can be made to any payee you choose and you can view the history of your payment. You can access Bill Payment through Home Banking.
Add/Edit Payees: Add, delete, or edit payee (companies or organizations that you pay bills to) information on your personal list of payees. Pay Bill: Schedule one-time payments to payees. It enables you to specify the amount of the payment and the processing date. Pending Payments: Verify that the information that has been submitted regarding payment is correct. View History: See which payments have been made over a specified time period. History can be sorted by date, amount, or alphabetically by payee name in both ascending and descending order. User Data: Change information about yourself, such as address or phone number. E-mail: Read messages that the electronic Bill payment service provider may send regarding payments. It also enables you to E-mail questions regarding bill payments to the bill payment service.
Home Banking Home Banking allows you to get up to the minute balance information on your savings, checking, and loan accounts. You can view the transaction history for any of these accounts. It also allows you to transfer funds between these accounts. You can even download your account information into either Quicken or Microsoft Money. If you have a checking account with us, you can place your order for your next box of checks online. Pick and choose the check style that you want. You can track the daily, high, low, and last quoted stock price (with a 15-minute delay) for up to 20 stocks. These do not have to be stocks of which you own shares; however, if you do own shares, you can input your investment information, such as the number of shares purchased, amount per share, and commission paid. You can access Stock Quotes through Home Banking. You can calculate your current profit or loss for each stock.
Add/Edit Stocks: Enter up to 20 different stock symbols into the Stock Quote Portfolio. It allows you to edit information previously entered and delete stocks you no longer want to track. Symbol Lookup: If you do not know the trading symbol for a stock, use the symbol lookup to search from a database of thousands of publicly traded companies. Current Prices: This feature displays the daily, high, low, and last quoted stock price (with a 15-minute delay) for each stock added to the portfolio.
Tel-A-Loan (loan by phone) Service Applying for a loan at Telco can be as easy as pushing a few buttons. With our loan by phone service, we are available around the clock to take your loan application over the phone, quote loan rates and provide you with information about any of our loan products. Just call 1-888-419-6418.
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